Your Feedback Matters
RIAC encourages individuals to provide feedback and raise complaints, as it helps us ensure that we deliver high-quality services and support.
We welcome all types of feedback about your experiences using our services. This includes compliments, complaints, and suggestions:
- Complaints – This is important feedback you provide when you are not satisfied with the services we offer. It helps us understand where we need to improve.
- Comments – These can include observations or suggestions. Generally, comments have a neutral tone and do not necessarily require a follow-up action.
- Compliments – This is when our team has exceeded your expectations, and you want to acknowledge their excellent work!
We value feedback as a crucial tool for responding to and refining our services. We are committed to fostering a positive feedback culture that values and actively seeks your input.
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